A leading European integrated healthcare organization asked iOpener to build a leadership program for their high-potential middle managers. Its aims were threefold:
They needed their leaders to cover, amongst other things:
The program as a whole needed to fit with the organisational culture of striving for constant learning and achieving sustainable growth through promoting its talented employees.
Working closely with the client, we co-created a three-module program to take the participants on a journey to discover how they:
We took a blended approach, equipping the participants with frameworks and toolkits, and through practice and 1:1 feedback, the skills and experience to use them effectively in their roles.
Originally conceived as a face-to-face program for three cohorts, but the Covid-19 pandemic disrupted those plans. It broke out during the second cohort, meaning that each of the three iterations were delivered in different ways.
Our challenges now were to deliver the content in a different medium, maintain the same outcomes for participants, and to try to retain as much of the spontaneity and serendipity that face-to-face sessions allow.
Those on the middle cohort reflected on the mid-program switch from face-to-face to online.
"First of all, I was happy that the program wasn't cancelled because of the situation. So, I highly appreciate that you were able to transfer most of the things you would have done in the physical environment to a virtual environment.”
Others were inspired and energised by the interactive sessions, especially those run by actors.
“I loved, loved, loved, loved and hated it in equal measure the acting sessions: loved how interactive they were. And I loved how it pushed us out of our comfort zone a fair bit. And I think there's nothing wrong with that feeling even though at the time it's awful. And I loved that the working session led us to develop our own workshop, and to partner with someone to deliver that. I thought that was brilliant.”