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The Science of Happiness at Work

20+ years of research into what helps people thrive and perform at work.

Happier people, stronger performance

For the past 20 years, iOpener has researched what makes people happy at work, and what that means for their performance, potential and organisations.

Drawing on data from more than 60,000 people across 180+ countries, our Science of Happiness at Work™ turns rigorous research into practical insights and action.

Because happiness at work isn't about making people smile more. It's about creating the conditions in which people can perform at their best and achieve their potential.

What drives Happiness at Work?

Our research led to the Performance-Happiness Model™: a practical framework for understanding what enables people to perform and achieve their potential at work.

At its heart are the 5Cs:

Contribution
What you do.
The sense that your work matters and that you're making a meaningful contribution.

Conviction
Your motivation.
The energy and drive to keep going, even when things get difficult.

Culture
Your fit.
How well you feel you belong within your team and organisation.

Commitment
Your engagement.
Your longer-term connection to your work and organisation.

Confidence
Your self-belief.
The belief that you can succeed, grow and make things happen.

The 5Cs don't exist in isolation. Trust, Recognition and Pride create the organisational context around them, while achieving your potential sits at the heart of the model.

What drives Happiness at Work?

Our research led to the Performance-Happiness Model™: a practical framework for understanding what enables people to perform and achieve their potential at work.

At its heart are the 5Cs:

Contribution
What you do.
The sense that your work matters and that you're making a meaningful contribution.

Conviction
Your motivation.
The energy and drive to keep going, even when things get difficult.

Culture
Your fit.
How well you feel you belong within your team and organisation.

Commitment
Your engagement.
Your longer-term connection to your work and organisation.

Confidence
Your self-belief.
The belief that you can succeed, grow and make things happen.

The 5Cs don't exist in isolation. Trust, Recognition and Pride create the organisational context around them, while achieving your potential sits at the heart of the model.

From insights to action

Understanding Happiness at Work is useful. Knowing what to do about it is what makes the difference.

Our academically backed Happiness at Work assessment measures 25 factors that influence performance happiness. It helps individuals, teams and organisations identify what's working, where there are challenges and where change could have the greatest impact.

From there, we turn data into conversation and conversation into action.

Take our free Happiness at Work assessment to explore the factors that affect your work happiness.

Upon completion of the assessment you will receive a personalised report with insights and self-coaching questions to help you maximise your happiness at work and, in turn, your performance.

One science. Different perspectives.

For individuals

Understand what drives your own Happiness at Work, where your strengths lie and what you can change. Our individual assessment provides personalised insights, recommendations and questions for reflection.

For teams

See what's happening beneath the surface. Aggregated, anonymous team data highlights strengths and challenges and creates the starting point for meaningful conversations about happiness and performance.

For organisations

Build a picture of your happiness culture across teams, functions or locations. Identify hotspots, compare experiences and use the data to inform targeted interventions and track change over time.

More than a measurement

The Happiness at Work assessment is the starting point, not the destination.

Our certified Happiness at Work practitioners help you make sense of the findings and translate them into action. Depending on your needs, that might include facilitated team conversations, workshops, one-to-one coaching, leadership development or wider organisational interventions.

We also offer i360, our 360-degree feedback tool focused on the leadership behaviours that enable performance happiness.

What our clients say

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Our partnership with iOpener is all about long-term trust. We trust them to evolve our highly successful Accelerator Leadership Development Programme to suit our changing needs, tailoring it over five years to keep it fresh and relevant. Our programme continues to develop our senior leaders, and equips them to step up to even more senior roles - which 35% of them have done since completing the program."

Senior Leader

Hanover
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I loved, loved, loved, loved and hated it in equal measure the acting sessions: loved how interactive they were. And I loved how it pushed us out of our comfort zone a fair bit. And I think there's nothing wrong with that feeling even though at the time it's awful. And I loved that the working session led us to develop our own workshop, and to partner with someone to deliver that. I thought that was brilliant.”

Participant

Pharmaceutical company
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I am delighted to share my heartfelt appreciation for the LEAD Compass Program in the Asia Pacific region, delivered by iOpener. For over ten years the program has been a major success, thanks to the outstanding facilitators from iOpener, who worked in parallel to deliver to the same standards in both APAC and Europe."

Priscilla Guan, Vice President of Human Resources, Asia Pacific

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